A Guide to the Ontario Consumer Protection Act, 2010 Edition is a concise legal reference to the Ontario Consumer Protection Act, 2002. The book contains the full text of the Act and the Regulation, along with commentary by Elizabeth McNaughton and Parna Sabet-Stephenson of the Toronto office of Blake, Cassels & Graydon LLP, outlining the law as it applies to general and specific consumer agreements, general credit and leasing practices, consumer remedies and specific sectors.

 

Features and Benefits

 

A one-stop shop for the Ontario Consumer Protection Act, this guide explores the salient provisions of both the Act and the Regulation, including:

• Procedures for consumer remedies — advise clients on the rules related to notice requirements, cancellation rights, non-binding consumer agreements, illegal payments and charges, cooling-off periods, prohibitions of negative billing and unfair practices
• Disclosure requirements — ensure that your clients are compliant in regard to Internet agreements, timeshare agreements, future performance agreements, personal development services agreements, and requirements for estimates in consumer agreements
• Restrictions in credit agreements — keep in mind the protections when drafting prepayment rights, insurance for borrowers, payment deferrals, credit card reversal rights, cancellation of optional services, and disclosure requirements
• Prohibitions on advertising and provision of Internet gaming sites — keep up-to-date on the “rules of the game”

Plus user-friendly charts for fast access to:

• Specific consumer agreements and corresponding consumer protections 
• Events triggering a consumer’s right to cancel certain agreements
• Specific types of consumer agreements to which overlapping provisions apply
• Offences under the Act
• Regulation-making powers of the Lieutenant Governor

Highlights of This New Edition

• Recent amendments to the Consumer Protection Act from the Payday Loans Act, 2008, c.9, s.79, in force July 1, 2009
•  Recent changes to the law on gift cards
• Discussion of recent consumer class actions

Who Should Buy

• Corporate/commercial lawyers who advise consumers and suppliers, and need to keep abreast of the latest changes
• In-house counsel for businesses that sell, lease, or trade in goods or services, to ensure compliance and protect company assets
• Paralegals, law clerks and consumer law program students who need a roadmap to understand the legal framework