Delivers the expertise of some of Canada’s leading legal mediators and dispenses step-by-step guidance on each aspect of the mediation process. Topics covered include:

• Interest-based negotiation vs. positional bargaining
• Planning for negotiation - how to establish "walk away" alternatives and evaluate them effectively against settlement proposals.
• Negotiation tactics - how to set the tone for a negotiation, how to bargain, when and how to frame offers
• Ethical considerations - how to deal with conflicts of interest, issues of confidentiality and questions of good faith and fairness in bargaining