Contact Information for LexisNexis Canada

Office locations



Head Office - TorontoMontreal
111 Gordon Baker Road, Suite 900
Toronto, ON, M2H 3R1 Canada
500-4428 Blvd St-Laurent
Montreal, Quebec H2W 1Z5 Canada
Phone: 1-800-668-6481 
Local: 905-479-2665
Local: 514-287-0339

 


Sales



 PhoneEmailMore
General Inquiries / Sales 1-800-255-5174 sales@lexisnexis.ca  
CaseMap Suite Inquiries 1-647-776-6636 justin.leveille@lexisnexis.ca  
PCLaw Inquiries    

For PCLaw and Time Matters support and sales inquiries, go to pclawtimematters.ca.

 


Support


Customer Charter

At LexisNexis Canada, we are committed to your success – from law students, to sole practitioners, to the largest firms and organizations in the country. Read the Customer Charter »

 

Online Support

English support hours: 7 days a week, 24 hours a day
French support hours: Monday-Friday, 7am to 11pm | Saturday and Sunday, 9am to 11pm (Eastern Standard Time)

Request TypePhoneEmailMore

Research Assistance

1-800-387-0899 Option 1 service@lexisnexis.ca  

Password/Account Management

1-800-387-0899 Option 1 service@lexisnexis.ca  

Technical Assistance

1-800-387-0899 Option 1 service@lexisnexis.ca  

General inquiries

1-800-387-0899 Option 1 service@lexisnexis.ca  


Training and product adoption

Email: training@lexisnexis.ca | Online training resources and documentation

 

Product support

Product NamePhoneEmailMore
Lexis+ Canada 1-800-387-0899, Option 1 service@lexisnexis.ca  
Lexis Advance Quicklaw 1-800-387-0899, Option 1 service@lexisnexis.ca  
Practical Guidance 1-800-387-0899, Option 1 service@lexisnexis.ca  
Canadian Legislative PULSE 1-800-387-0899, Option 1 service@lexisnexis.ca  
CaseMap, TimeMap, TextMap, and Sanction 1-800-543-6862, Option 2, Option 4, then Option 3 casemap.support@lexisnexis.com  
Total Patent CS 1-800-543-6862    
MLex 1-800-356-6547 customerservices@mlex.com Hours of Operation: Eastern time:  8pm to 5pm (i.e. the three off hours are 5pm ET to 8pm ET), excluding public holidays
Digital Library 1-800-387-0899, Option 2 customerservice@lexisnexis.ca  
The Lawyer's Daily 1-800-387-0899, Option 2 customerservice@lexisnexis.ca  
All other products 1-800-387-0899, Option 1 service@lexisnexis.ca

For PCLaw and Time Matters support and sales inquiries, go to pclawtimematters.ca.

 

Offline/Print Support

English/French support hours: Monday-Friday, 8:30am to 5:00pm (EST)

Request TypePhoneEmailMore

Make a payment

1-800-387-0899, Option 2 customerservice@lexisnexis.ca

Payment Instructions:

Remit Cheque: Please make payable to LexisNexis Canada Inc. Mail cheque to the payment address indicated on the invoice.

Wire Transfer: Payable to LexisNexis Canada Inc. Should be sent to:

Bank: Toronto Dominion, 55 King St W, Toronto ON M5K 1A2
Account #: 0690-0416679
Routing #: 31100209
Swift or IBAN: TDOMCATTTOR

To ensure prompt and accurate payment application, please be sure to send your Remmittance Advise with your LexisNexis Account Number and Invoice number(s) being paid to payments@lexisnexis.ca."

Invoice copy request

1-800-387-0899, Option 2 customerservice@lexisnexis.ca

Online invoice copy request form

Bookstore

1-800-387-0899, Option 2 customerservice@lexisnexis.ca

 

General inquiries

1-800-387-0899, Option 2 customerservice@lexisnexis.ca

See all your current print subscriptions 
Address change form
Get missing looseleaf pages
Online invoice copy request form

 


Academic

To consider an academic title for your course, please fill this form to request a complimentary inspection copy.

We are also available to answer questions about any of our academic titles.

For all regions (except Quebec), please contact:
Paula Sloss, Account Executive
Academic Print Market
Call: 416-200-6640 or 1-844-408-0655
Fax: 1-855-440-4412
Email: paula.sloss@lexisnexis.ca


For Quebec please contact:
Philippe Oghia, Print Solutions Consultant
Call: 905-850-6359
Email: Philippe.Oghia@lexisnexis.ca




Students: if you are interested in becoming a Student Associate for your law school, contact us at lawschools@lexisnexis.ca

Contributing content

Submitting a decision to LexisNexis: To submit content for publication to LexisNexis Canada Quicklaw, please forward all decisions to judgments@lexisnexis.ca 

For all Board, Tribunal, and Arbitration content, please submit to boards@lexisnexis.ca 

Writing for LexisNexis: Contact information and manuscript guidelines are found here

Website feedback

If you have a website problem to report or have some feedback for our team, then please fill out this website feedback form. We appreciate you taking the time to do this.