Meet our LexisNexis Product Adoption & Learning Consultants

CLE-CPD AccreditedMeet our Consultants

Dusan Vuksanovic

Product Adoption & Learning Manager

Dusan Vuksanovic

Experiences

  • Corporate Training and Management
  • Change Management

Dusan joined LexisNexis Canada in November 2018 as a Product Adoption and Learning Consultant in Calgary, AB and transitioned to a manager role in January 2022. Before joining LexisNexis Canada, Dusan worked in a variety of industries as corporate trainer and manager, where he gained extensive experience in managing end user software changes. He is passionate about technology and training people how to get the most out of their software products. Dusan holds Bachelor's degrees in History and Communications & Journalism, as well as a Master's degree in Business Administration.

Connie Braun

Product Adoption & Learning Consultant

Experiences

  • M.S. in Technical Communication Management, M.L.I.S. and B.Mus. (Performance)
  • Experienced trainer who has traveled the world to deliver training

Prior to joining LexisNexis Canada in 2022, Connie held various roles, including that of trainer, for a global software company developing applications for use in university, college, and research libraries. She enjoys helping people learn to perform expert research and to use software applications efficiently. Outside of work, she spends time reading, listening to and making music, exploring the area, and cooking (ask her about peach cobbler sometime). Connie is based in Calgary.

 

Gordon Brough

Product Adoption & Learning Consultant

Gordon Brough

Experiences

  • Over 20 years of experience in legal research
  • Passionate about helping others to work more efficiently

Gordon has had a long career in legal publishing. He has had many roles from editor to product developer which have given him a deep understanding of legal research and using search engines. In recent years, he has gained extensive experience on training people to use online research services. At LexisNexis Canada, he looks forward to making sure clients derive the maximum value from their LexisNexis services.

Nikki Guzman

Product Adoption & Learning Consultant

Nikki Guzman

Experiences

  • Customer Experience Specialist
  • Customer Service Representative
  • Technical Support Representative

Nikki holds a degree in Bachelor of Science in Business Administration major in Marketing Management. Nikki stated her career in the BPO Industry as a Customer Service and Technical Support representative servicing American clients for 2 years. She joined Lexis Nexis Canada back in May 2018 as a Customer Experience specialist for Large Law clients. She has a passion for the visual arts mainly photography, sculpture and architecture. During her spare time, she enjoys watching movies and going on road trips with her 4 brothers. Little known fact about Nikki is that she is also a Basketball enthusiast and was a varsity collegiate player.

Cathy Hayhow

Product Adoption & Learning Consultant

Felix Evans

Experiences

  • C. Comm., B. Ed., LLB -Graduate of Osgoode Hall Law School
  • Experienced Corporate Trainer and Academic Legal Research Assistant

Cathy graduated from Osgoode Hall Law School in 2008 and a was a member of the Law Society of Ontario for 9 years. Prior to joining LexisNexis, Cathy worked as a corporate trainer for many years and as a teacher with the Durham Board of Education. Cathy enjoys working with judges, lawyers, law students and librarians to give them useful tips and strategies to help with their legal research needs. When not at work she is an avid hiker and traveler, always interested in visiting new places.

Ron Jones

Product Adoption & Learning Consultant

Ron Jones

Experiences

  • Bilingual (English and French)
  • Versed in Civil and Common law

Ron has been with LexisNexis since 2003. He is based in Ottawa and is fluent in English and French. Ron is a professional and patient trainer who values his time training and supporting all types of legal professionals, including judges, law students (both civil and common law) and those at large national law firms and government departments, including the Supreme Court of Canada.

Michael G. Pinto

Product Adoption & Learning Consultant

Mike Pinto

Experiences

  • Account Transition
  • Technical Trainer for 7 years

Michael has over 9 years of experience with training and development. He has handled training numerous corporate and consumer accounts within the technology field. Prior to joining Lexis Nexis Canada, Michael was a training specialist for Lexis Advance US. He has a degree in Computer Science. Michael is an animal lover, in fact he has 20 canine friends under his care. In his spare time he likes to watch TV series and assemble computers.

Angela (Anj) Sanchez

Product Adoption & Learning Consultant

Experiences

  • 8 years of training experience
  • Passionate about the law and helping people

Angela has been a training specialist for approximately 8 years. She has amassed extensive experience in recruitment and communications and has a passion for the law. What she likes best about training is working with people who have different beliefs and practices, yet work together to achieve the same goal. Angela is always excited to demonstrate best legal research practices to her session attendees.

Ranishta Sonah

Product Adoption & Learning Consultant

Ranishta Sonah

 

Experiences

  • Legal Translation

Ranishta joined LexisNexis as a Product Adoption and Learning Consultant in November 2020. She not only holds a Bachelor of Law with Honours, but also has a Master in translation and terminology with a specialization in legal translation. Ranishta is fluent in both English and French. Her experience as a law student and, later, as a legal professional allows her to better understand and empathize with the needs of students, paralegals and lawyers alike in terms of legal research. As such, she likes to make sure that the training she delivers is catered to the information and tools that are most relevant to her clients’ needs. When she’s not working, Ranishta spends her time reading fantasy books, crocheting, embroidering and crafting jewelry.

Chris Yu

Product Adoption & Learning Consultant

Experiences

  • Time Matters Certified Product Trainer
  • Tableau Desktop Developer Trainer

Chris joined LexisNexis Canada in 2018 from within the RELX group of companies, having previously trained and supported Practical Management products, including PC Law and Time Matters. Chris was also the lead trainer for Tableau desktop developers. He has a bachelor’s degree in Medical Technology and is a certified medical technologist. He likes watching movies, boxing and playing airsoft games.

Jonathan Fermanes

Product Adoption & Learning Consultant

Jonathan Fermanes

 

Experiences

  • 5 years of BPO Supervisor and Training experience
  • Experienced Trainer in Multiple Local and International Accounts

Jona holds a degree in Bachelor of Science in Business Administration major in Business Management. Jona started his career in the BPO Industry in 2012 and worked as a Senior Supervisor servicing clients globally for 5 years. He joined LexisNexis Canada in June 2022 as a PAL Consultant for Solo clients. When out of the office, he enjoys travelling and visiting new places and try different food and experience. Little known fact about Jona is that he is also a singer and dancer as an overall performer.

Angelita Raymundo

Product Adoption & Learning Consultant

Angelita Raymundo

 

Prior to joining LexisNexis Canada in June 2022, Angel has been in the BPO industry for over a decade. She handled Outbound Sales, Technical Support and Financial accounts. During college, she took up Bachelor of Science in Nusing for 3 years. She spends most of her spare time gardening, reading books and writing while listening to jazz music. She loves learning more to share more.