Meet our LexisNexis Product Adoption & Learning Consultants

CLE-CPD AccreditedMeet our Consultants

Chelley Acuña

Product Adoption & Learning Consultant

Chelley has several years of experience in Customer Support and employee learning and development. Prior to joining LexisNexis Canada, Chelley was a training Specialist for the US arm of LexisNexis, facilitating training classes on various LexisNexis products for Technical Support Professionals. She has a Bachelor’s degree in Electronics and Communications Engineering. In her spare time, she loves to watch anime and Korean dramas.

Mylene Aquino

Product Adoption & Learning Consultant

Experiences

  • Project Management and Implementation
  • Vast experience in customer service

Mylene has a degree in Marketing, and graduated top of her class. Prior to joining LexisNexis Canada, she was a payroll practitioner certified by the Canadian Payroll Association, training small business employers. She's passionate about learning new technologies and sharing her knowledge. Mylene loves to watch Korean drama series in her spare time.

Marie Hélène Brière

Product Adoption & Learning Consultant

Marie Hélène Brière

Experiences

  • Bilingual (English and French)
  • Member of the Quebec Bar
  • Versed in Civil and Common law

Marie Hélène has been with LexisNexis for over 12 years and has held various positions. She has been a Legal Editor and the Account Executive for Quebec and Northern New Brunswick. She is currently a Senior Training Specialist based in our Montreal office. She holds a law degree from the Université de Montréal and has been a member of the Quebec Bar Association since 2002. Marie Hélène's solid legal knowledge and editorial and sales experience help her give comprehensive training sessions in English and French as well as Civil and Common law.

Gordon Brough

Product Adoption & Learning Consultant

Gordon Brough

Experiences

  • Over 20 years of experience in legal research
  • Passionate about helping others to work more efficiently

Gordon has had a long career in legal publishing. He has had many roles from editor to product developer which have given him a deep understanding of legal research and using search engines. In recent years, he has gained extensive experience on training people to use online research services. At LexisNexis Canada, he looks forward to making sure clients derive the maximum value from their LexisNexis services.

Zarah Edralin

Product Adoption & Learning Consultant

Zarah Edralin

Experiences

  • Workplace Learning and Performance experience for Fortune 500 companies
  • Customer Engagement and innovation

Zarah Edralin finished a degree in Creative Writing and proceeded to work in the fast-paced world of business process services where she immensely enjoyed delivering a WOW customer experience. Passionate about sharing best practices and helping others achieve operational goals, she then moved to Workplace Learning and Performance in 2007 in different capacities for several Fortune 500 companies mostly in the financial and telecom industries. Her keen eye for detail and excitement in learning new things brought her to customer engagement innovation through technology solutions where she developed user experience design on top of her training delivery expertise. Zarah loves watching movies, and doesn’t mind reading the book later. She is blessed with two lovely children.

Felix Evans

Product Adoption & Learning Consultant

Felix Evans

Experiences

  • Worked for LexisNexis UK
  • Transition Experience

Felix studied law in England, his home country, before moving to Canada in 2012. He worked for LexisNexis UK while studying at Sheffield University, and rejoined the company in Toronto in 2014 to work on a project to transition Quicklaw clients to Lexis Advance Quicklaw. In early 2017, Felix relocated to Vancouver to take on the Product Adoption & Learning Consultant role for British Columbia. He enjoys many aspects of working with clients, including helping them to integrate LexisNexis tools into their workflow and solving their challenges. In his spare time, he loves to run, ski, and enjoy all that BC has to offer.

Cathy Hayhow

Product Adoption & Learning Consultant

Felix Evans

Experiences

  • Corporate Trainer for 8 years
  • Teacher, Durham Board of Education

Cathy graduated from of Osgoode Hall Law School in 2008 and a was a member of the Law Society of Ontario for 9 years. Prior to joining LexisNexis, Cathy worked as a corporate trainer for 8 years and as teacher with the Durham Board of Education. Cathy enjoys working with judges, lawyers, law students and librarians to give them useful tips and strategies to help with their legal research needs. When not at work she is an avid hiker and traveler, always interested in visiting places where she has never been before.

Ron Jones

Product Adoption & Learning Consultant

Ron Jones

Experiences

  • Bilingual (English and French)
  • Versed in Civil and Common law

Ron has been with LexisNexis since 2003. He is based in Ottawa and is fluent in English and French. Ron is a professional and patient trainer who values his time training and supporting all types of legal professionals, including judges, law students (both civil and common law) and those at large national law firms and government departments, including the Supreme Court of Canada.

Lorraine Kirby

Product Adoption & Learning Consultant

Lorraine Kirby

Experiences

  • Over 19 years with LexisNexis
  • Vast experience with varied customers.
  • Adult certified Teacher and Trainer

Lorraine has been with LexisNexis for 19 years. For the past 9 years, she has been responsible for training corporate, legal and academic customers. Lorraine is an experienced trainer certified in Teaching and Training Adults as well as Conducting Legal Research. She is based in Toronto and enjoys delivering practical and comprehensive training to all LexisNexis customers and students alike. She looks forward to meeting the training needs of students and faculty, lawyers and researchers.

Angela (Anj) Sanchez

Product Adoption & Learning Consultant

Experiences

  • 8 years of training experience
  • Passionate about the law and helping people

Angela has been a training specialist for approximately 8 years. She has amassed extensive experience in recruitment and communications and has a passion for the law. What she likes best about training is working with people who have different beliefs and practices, yet work together to achieve the same goal. Angela is always excited to demonstrate best legal research practices to her session attendees.

Michael Singzon

Product Adoption & Learning Consultant

Michael Singzon

Experiences

  • Training Specialist for RELX (LexisNexis Parent Company)
  • Bachelor of Law (pre-Bar)

Mike was hired in August 2016 as a Customer Training Specialist for Reed Elsevier. He was a Quality and Training Lead for IBM prior to joining LexisNexis Canada. He also did his legal internship in a mid-size law firm specializing in Corporate and Transactional Law practice.

Mike has a Bachelor’s degree in Business Administration and has recently completed his Bachelor of Laws degree and is going to take the Bar Exams in November 2018. He likes to spend his time reading books, traveling and watching movies.

Chris Yu

Product Adoption & Learning Consultant

Experiences

  • Time Matters Certified Product Trainer
  • Tableau Desktop Developer Trainer

Chris joined LexisNexis Canada in 2018 from within the RELX group of companies, having previously trained and supported Practical Management products, including PC Law and Time Matters. Chris was also the lead trainer for Tableau desktop developers. He has a bachelor’s degree in Medical Technology and is a certified medical technologist. He likes watching movies, boxing and playing airsoft games.